Your data subject rights

You can exercise the following rights at any time by contacting our data protection officer:

• Information about your data stored by us and its processing, (Art. 15 DSGVO),
• Correcting incorrect personal data (Art. 16 DSGVO),
• Deletion of your data stored with us (Art. 17 DSGVO),
• Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
• Opposition to the processing of your data by us (Art. 21 DSGVO) and
• Data transferability, if you have consented to data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us your consent, you can revoke it at any time with effect for the future.

You may at any time submit a complaint to a supervisory authority, e.g. to the competent supervisory authority of the federal state of your residence or to the authority responsible for us as the responsible body.

A list of the supervisory authorities (for the non-public sector) with their addresses can be found at

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collection of general information when visiting our website

the nature and purpose of the processing:

When you access our website, i.e. when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar.

They are processed in particular for the following purposes:

• Ensuring that the website can be connected without problems,
• Ensuring a smooth use of our website,
• Evaluation of system security and stability as well as
• to optimise our website.

We do not use your data to draw conclusions about your person. Information of this kind will be statistically evaluated by us, anonymously if necessary, in order to optimise our Internet presence and the technology behind it.

Legal basis and legitimate interest:

Processing is carried out in accordance with Art. 6 para. 1 letter f DSGVO on the basis of our justified interest in improving the stability and functionality of our website.

receiver:

Recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.

Storage duration:

The data will be deleted as soon as they are no longer required for the purpose of the collection. This is generally the case for the data used to provide the website, when the respective session has ended.

If the data is stored in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are made anonymous, so that an allocation of the calling client is no longer possible.

provision is mandatory or necessary:

The provision of the aforementioned personal data is not required by law or contract. Without the IP address, however, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason an objection is excluded.

Cookies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.

You can delete individual cookies or the entire cookie inventory. You will also receive information and instructions on how to delete these cookies or how to block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

• Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
• Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
• Opera: http://www.opera.com/de/help
• Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE

Storage duration and cookies used:

If your browser settings or consent allow us to use cookies, the following cookies may be used on our websites:

Technically neccessary cookies

the nature and purpose of the processing:

We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be able to be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser can be identified even after a change of page.

We require cookies for the following applications:

Shopping cart
Accepting language settings

Legal basis and legitimate interest:

In accordance with Art. 6 para. 1 letter f DSGVO, the processing is based on our justified interest in a user-friendly design of our website.

receiver:

Recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.

provision is mandatory or necessary:

The provision of the aforementioned personal data is not required by law or contract. Without this data, however, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted.

Opposition

Please read the information on your right of objection under Art. 21 DSGVO below.

Registration on our website

the nature and purpose of the processing:

To register on our website, we require some personal data, which are transmitted to us via an input mask.

At the time of registration, the following additional data is collected:

Your registration is required for the provision of certain contents and services on our website.

Legal basis:

The data entered during registration is processed on the basis of the user’s consent (Art. 6 para. 1 letter a DSGVO).

receiver:

Recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.

Storage duration:

Data will only be processed in this context as long as the relevant consent has been obtained.

provision is mandatory or necessary:

The provision of your personal data is voluntary, solely based on your consent. Without the provision of your personal data, we cannot grant you access to our offered contents.

Provision of chargeable services

the nature and purpose of the processing:

In order to provide chargeable services, we ask for additional data, such as payment details, so that we can execute your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 letter b DSGVO.

receiver:

The recipients of the data may be processors.

Storage duration:

We store this data in our systems until the legal retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

provision is mandatory or necessary:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered contents and services.

Newsletter

the nature and purpose of the processing:

For the delivery of our newsletter, we collect personal data which is transmitted to us via an input mask.

For an effective registration we need a valid e-mail address. In order to check that a registration is actually made by the owner of an e-mail address, we use the “double opt-in” procedure. For this purpose, we log the registration for the newsletter, the sending of a confirmation e-mail and the receipt of the answer requested herewith. No further data is collected.

Legal basis:

On the basis of your expressly granted consent (Art. 6 para. 1 lit. a DSGVO), we will send you our newsletter or comparable information regularly by e-mail to the e-mail address you have provided.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You will find a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option at the end of this data protection notice.

receiver:

The recipients of the data may be processors.

Storage period:

Data will only be processed in this context as long as the corresponding consent has been obtained. Afterwards they will be deleted.

provision is mandatory or necessary:

The provision of your personal data is voluntary, solely based on your consent. Unfortunately, we cannot send you our newsletter without existing consent.

Revocation of consent:

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. The cancellation can be requested via the link contained in every e-mail or by contacting the data protection officer or the person responsible for data protection listed below.

Contact form

the nature and purpose of the processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to enter a valid e-mail address and your name. This is used to assign the enquiry and to subsequently answer it. The specification of further data is optional.

Legal basis:

The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 para. 1 letter f DSGVO).

By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your enquiry and for possible follow-up questions.

If you contact us to request an offer, the data entered in the contact form will be processed for the purpose of implementing pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

receiver:

The recipients of the data may be processors.

Storage duration:

Data will be deleted at the latest 6 months after processing the request.

If there is a contractual relationship, we are subject to the legal retention periods according to HGB and delete your data after these periods have expired.

provision is mandatory or necessary:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your e-mail address and the reason for your request.

Use of Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html und unter https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services to the website operator in connection with website and internet use.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Revocation of consent:

You can stop tracking by Google Analytics on our website by clicking on this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from tracking this website and this browser in future as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: Browser Add On to deactivate Google Analytics.

Use of script libraries (Google Webfonts)

In order to display our content correctly and in a graphically appealing manner across browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) to display fonts on this website.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in the privacy policy of Google: https://www.google.com/policies/privacy/.

Use of Google Maps

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This enables us to display interactive maps directly on the website and enables you to use the map function conveniently.
You can find more detailed information about data processing by Google in the Google data protection notices: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection centre.
You can find detailed instructions on how to manage your own data in connection with Google products here: https://www.dataliberation.org

By visiting the website, Google receives information that you have called up the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data will be assigned directly to your account.

If you do not want the allocation in your profile on Google, you must log out of Google before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact Google to exercise this right.

Revocation of consent:

The provider does not currently offer a simple opt-out or blocking of data transmission. If you wish to prevent your activities on our website from being tracked, please use the Cookie Content Tool to revoke your consent for the relevant cookie category or for all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website, or only to a limited extent.

Embedded YouTube videos

On our website we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page using the YouTube plug-in, a connection is established to servers of YouTube. This tells YouTube which pages you visit. If you are logged in to your YouTube account, YouTube can personally assign your surfing behaviour to you. You can prevent this by first logging out of your YouTube account.

If a YouTube video is started, the provider uses cookies that collect information about user behaviour.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider’s data protection declarations, where you will also find further information on your rights in this regard and setting options for protecting your privacy (https://policies.google.com/privacy).

Revocation of consent:

The provider does not currently offer a simple opt-out or blocking of data transmission. If you wish to prevent your activities on our website from being tracked, please use the Cookie Content Tool to revoke your consent for the relevant cookie category or for all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website, or only to a limited extent.

SSL Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Information on your right of objection under Art. 21 DSGVO

Right of objection in individual cases

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you, which is carried out on the basis of Art. 6 paragraph 1 letter f DSGVO (data processing based on a weighing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.

If you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

Recipient of a notice of opposition

Sahin Karaaslan

Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always meets the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration then applies to your renewed visit.

Questions to the Data Protection Officer

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organisation directly:

delikatessa GmbH
Berliner Straße 49
69120 Heidelberg

Phone: +49 6221 – 335 60 20
Fax: +49 6221 – 335 60 21
shop@delikatessa.de

The privacy policy was created with the help of activeMind AG, the experts for external data protection officers (Version #2020-09-30).